Contact information
We are here to help. If you have any questions about your order, our products or our policies, please get in touch — we would love to hear from you.
- Email: contact@vellorhogar.com
Customer support is available Monday to Friday, 9:00 AM – 6:00 PM (UK time). We aim to respond to all enquiries within 24–48 hours.
Business details: Vellor is a trading name of 66.749.776 Leonardo Almeida Pozati Correa, a business registered in Brazil under CNPJ 66.749.776/0001-17, selling exclusively to customers in the United Kingdom.
For quick answers to common questions about orders, shipping and returns, please also see our FAQ page.
Vellor — Transforming houses into homes.